Emotional Intelligence Assessment

Emotional Intelligence

Emotional intelligence (EI) refers to the ability to perceive, control and evaluate emotions. Learn how you communicate to the world and how you perceive others when they communicate with you. If you are having difficulty at work or in your personal relationship taking an Emotional Intelligence assessment will shed some light on what’s going on. Emotional Intelligence is about:

1) Perceiving emotions – We need to accurately perceive emotions to understand them. We need to be aware of our own and others’ feelings and emotions in order to have accurate data and information about the world around us. Being aware of other's emotions is critical to building a successful workplace environment and quality interpersonal relationships.

2) Reasoning emotions – We respond emotionally to things that get our attention; as such, emotions promote thinking and cognitive activity. Reasoning involves knowing which moods are best for different situations, and getting in the right mood.

3) Understanding emotions – Emotions have a wide variety of meanings. When someone is showing signs of anger we begin to interpret the cause of their anger and what it means to us. Understanding involves the capacity to analyze emotions and their causes and the ability to predict how people will feel and react in different situations.

4) Manage emotions – Managing emotions is a key component of emotional intelligence. When managing one’s own feelings, people must be able to monitor, discriminate, and label their feelings accurately, believe that they can improve or otherwise modify these feelings, employ strategies that will alter their feelings, and assess the effectiveness of these strategies.